Update for the consumers of Samsung Galaxy Note 7

(Samsung.com)

Further to the announcement made last week, Samsung Gulf Electronics confirms that beginning today consumers who have a Galaxy Note7 device can now exchange their phone for a Samsung Galaxy S7 edge, or receive a refund.

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Exchange the Galaxy Note7 for a Galaxy S7 edge with refund of the price difference (in the form of cash or a gift voucher) at any of the locations* listed below.

*Kindly note that the exchange timings in the UAE is between 11:00 and 20:00.

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Location City Country Stores
Bahrain City Center Manama Bahrain Samsung Brand Shop
Seef Muharraq Mall Muharraq Bahrain Samsung Brand Shop
Gosi Complex Manama Bahrain Samsung Experience Shop
Sultan Mall Manama Bahrain Samsung Experience Shop
Juffair Mall Manama Bahrain Samsung Brand Shop
Kuwait Avenue Kuwait Kuwait Samsung Brand Shop
Baitak Mall Kuwait Kuwait Samsung Customer Service Plaza
Ibn Khaldoun, Hawally Kuwait Kuwait Samsung Customer Service Plaza
Mahbula Kuwait Kuwait Samsung Customer Service Plaza
Lulu, Salalah Salalah Oman Samsung Brand Shop
Muscat City Center Muscat Oman Samsung Brand Shop
Oman Avenues Muscat Oman Samsung Brand Shop
Qurum City Center Qurum Oman Samsung Experience Shop
Barwa Village, Al Wakra District Doha Qatar Samsung+ Member (Ghasham International W.L.L)
Dar Al Salam Mall, Abu Hamour Doha Qatar Samsung+ Member (RP Tech)
D Ring Road Doha Qatar Samsung+ Member (RP Tech)
Souq Gharaffa Doha Qatar Samsung+ Member (Ghasham International W.L.L)
Marina Mall Abu Dhabi UAE Samsung Brand Shop
Khalidiya Mall Abu Dhabi UAE Samsung Brand Shop
Bawabat Al Sharq Abu Dhabi UAE Samsung Brand Shop
Dalma Mall Abu Dhabi UAE Samsung Brand Shop
Al Wahda Mall Abu Dhabi UAE Samsung Brand Shop
Dubai Mall Dubai UAE Samsung Brand Shop
Mall Of The Emirates Dubai UAE Samsung Brand Shop
Mirdif City Center Dubai UAE Samsung Brand Shop
Deira City Center Dubai UAE Samsung Brand Shop
Burjuman Dubai UAE Samsung Brand Shop
Ibn Battuta Mall Dubai UAE Samsung Brand Shop
Sahara Center Sharjah UAE Samsung Brand Shop
Sharjah City Center Sharjah UAE Samsung Brand Shop
Nasseriah Center Sharjah UAE Samsung Brand Shop

Obtain a full refund, by bringing the Galaxy Note7 and the original receipt, at the point of purchase. Consumers who have a replacement Galaxy Note7 device, or do not have a valid purchase receipt or have questions related to the process are advised to call Samsung’s call centre on the below numbers and we will help you:

» UAE: 800-Samsung (800-7267864)
» Qatar: 800-2255
» Kuwait: 183-2255
» Bahrain: 8000-4726
» Oman: 800-Samsung (800-7267864)

Before returning the Galaxy Note7, customers should back-up their data, complete a factory reset to delete personal information and power down their device.

 

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